Shipping policy
Shipping Policy
SpineCare
At SpineCare, we are committed to delivering your order as quickly and safely as possible.
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Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or holidays.
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Shipping Time
Estimated delivery times depend on your location.
• United States: 7–12 business days
• Canada: 7–14 business days
• United Kingdom: 7–12 business days
• Australia: 7–14 business days
Please note that shipping times may vary due to high demand, customs delays, or carrier issues.
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Shipping Cost
We are happy to offer Free Shipping on all orders.
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Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can track your delivery.
Please allow 2–3 days for tracking information to update.
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Delayed or Lost Packages
If your order has not arrived within the estimated time, please contact us and we will assist you.
We are not responsible for delays caused by shipping carriers, customs, or incorrect addresses provided by customers.
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Incorrect Address
Please make sure your shipping address is correct before placing your order. SpineCare cannot be held responsible for orders shipped to incorrect addresses.
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Contact Us
If you have any questions about shipping, please contact us:
📧 Spinecare.us@gmail.com
Our support team will be happy to assist you.